Billing and collections help for Skilled Nursing Facilities
Since day one, we have witnessed how committed our community of SNFs are to high levels of care and concern for residents, their families, and the teams who help to make that care possible.
Here at SNF Solutions, we work exclusively with Skilled Nursing Facilities like yours to be a trusted billing and collections partner you can count on. We know your profitability is the key to a sustainable future in serving your residents.
Running a skilled nursing facility is rarely easy, but your mission is incredibly meaningful.
Your residents deserve the highest quality of care you can provide, and your team deserves to have a billing and collections partner that makes your life simpler–not harder.
Meet our senior leadership team
Lana Waud, President and CEO
Caring for the elderly has long been a part of Lana’s life. Since first volunteering at a local Skilled Nursing Facility in high school, she also took on the challenge of becoming a Certified Nursing Assistant while completing her degree in accounting.
Her early success in business office management, reducing receivables, and corporate finance convinced her that there had to be a better solution to the problems plaguing SNFs across the country.
She is also a member of the American Institute of Certified Public Accountants and the Healthcare Financial Management Association.
Ed Waud, Vice President
Ed has been with SNF Solutions since the beginning. With over 17 years of experience in Skilled Nursing billing and collections, he brings his customer service and sales experience to good use helping our clients. Ed also leads our strategic planning, marketing, and billing efforts.
A father of two, he and his family love baseball and camping. They have an ambitious goal to take an RV across the country and visit every major league stadium–while stopping to ride every rollercoaster they can find.
Melissa Larenas, Chief Operations Officer
Melissa has been with SNF Solutions since 2005. As an original member of our team, she works closely with clients and excels in the world of billing and collections. Calling her extremely organized would be an understatement.
Melissa enjoys watching soccer with her husband and trio of three kids. They also are quite fond of camping and the beach.
Lisa Morgia, Project Manager
Lisa has an extensive background serving our industry. From nonprofit to private ownership and everything in between, she has overseen a variety of facilities with varying business models. Today, she brings that knowledge and experience to SNF Solutions where she is heavily involved in operations and simplifying the complexities of SNF billing for our clients across the country.
Lisa also has two children who have careers in marketing and education.
Leah Waud, Human Resources Manager
Leah started with us in early 2021, after having our first grandchild! Leah has five years of Human Resources experience with multiple large retailers. She loves recruiting, training, and building relationships. Leah takes pride in supporting her co-workers so that they feel empowered to do their work to the best of their abilities, ensuring the best service to their clients. Leah enjoys cooking, exercising, and camping with her husband, daughter, and their pit bull.
Judy Noel, Administrative Manager
Judy has been with SNF Solutions since 2012. Since the majority of our team works remotely, she is the glue that holds our office together. Her role is to ensure our operation runs smoothly.
Whether it’s setting up billing software for clients or facilitating clearinghouse integrations, she is a major part of the success we see for each and every client.
She loves camping with her husband and two children and traveling back to visit family in Montana.
Here is our commitment to you:
"We brought SNF Solutions in to pursue a large number of older accounts that had been neglected.
They were able to get more claims paid than we expected, and they kept surprising us by getting payment on claims we thought we would have to write off.
I definitely recommend SNF Solutions to anyone who feels they need some help to get the most out of their collection efforts and business offices.”
Kelly C. – Director of Reimbursement
5 ways to increase your revenue without adding a single resident
Chances are that you’re leaving revenue on the table. This quick resource guide will help ensure that your office is getting the most from your existing business so you can maximize your revenue without adding a single resident.